Insurance Claims · Lowell, MA
You choose the shop. We handle the adjuster, the estimate and the approvals.
After an accident, the insurance claim is the part nobody wants to deal with. We work with any insurance company: we write the estimate, send photos to the adjuster, answer their questions and get supplements approved when more damage shows up.
Your insurer may recommend one of its network shops, but you are not required to use it. You have the right to choose where your car is repaired. If you choose First Line, tell your insurer and we take it from there.
We work with your insurer, whichever company it is.
Estimates, photos and calls with the adjuster handled by us.
Hidden damage found during the repair documented and sent for approval.
You know your out-of-pocket amount before any work starts.
Same process on every job, insured or paying out of pocket.
Step 1
Tell us what happened. If the car cannot be driven, we arrange the tow to our shop.
Step 2
We inspect the damage, write a detailed estimate and send it with photos to your adjuster.
Step 3
Once the claim is approved we repair the car. Hidden damage gets documented and approved too.
Step 4
You pay your deductible, we handle the rest with the insurer, and the repair carries a lifetime written warranty.
No. You have the right to choose your repair shop. Your insurer can suggest one, but the choice is yours. Tell them you chose First Line.
Send the details and we call you back during business hours.
Lowell, Chelmsford, Dracut, Tewksbury, Billerica, Tyngsborough, Westford, Andover, Methuen, Lawrence
Get the car fixed and the claim handled
